Program Sales Officer
Job Description (Fully Remotely)
Description
We are looking to employ a sales-driven and student-oriented sales officer per commission (10% from the Revenue or More) to oversee our sales team and determine the most effective solutions to increase University sales for the university’s online Master in Business Administration MBA program. The sales officer’s responsibilities include recommending improvements to current sales strategies, informing potential and existing students of the University’s promotions, and preparing accurate sales and expense reports. You should also be able to identify new sales opportunities through customer referrals continually.
Sales Officer Responsibilities:
- Developing and sustaining long-lasting relationships with Students.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers’ questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Collaborating with the marketing department to ensure that the company is reaching its target audience.
- Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
- Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
- Analyzing competitors’ products to determine product features, benefits, shortfalls, and market success.