Eman Mahmoud currently serves as the Admissions Manager and Administrative Technical Support Specialist at Windsor University. In this dual-capacity role, she leads the admissions process while also providing essential technical support for the university’s administrative systems. Her work ensures a seamless experience for both prospective students and internal stakeholders, bridging the gap between operational efficiency and student engagement.

Eman joined Windsor University as a Multidisciplinary University Support Specialist, where she simultaneously served as a Student Affairs Officer, Faculty Assistant, and Web Developer. This role enabled her to integrate her technical background with student-focused services, supporting both academic staff and learners through streamlined systems and responsive communication.

Prior to joining Windsor, Eman gained valuable experience as a Technical Support Specialist, where she refined her troubleshooting and problem-solving skills by resolving complex IT issues and optimizing user experience. Her background in this field laid the foundation for her effective management of technical systems within academic environments.

Eman holds a Bachelor’s degree in Information Systems, which equipped her with a strong foundation in both technology and business processes. She has also contributed to innovative projects, including the development of a chatbot and a recommendation system, highlighting her skills in machine learning, data mining, and web development.

Driven by a passion for education and continuous improvement, Eman continues to play a key role in advancing Windsor University’s admissions operations and technological infrastructure, with a firm commitment to innovation, service excellence, and student success.