Frequently Asked Questions: FAQs
Late Submissions, Reopens, and Grades
Windsor University is committed to supporting student success while maintaining academic integrity.
Students are encouraged to communicate with their instructors and Student Affairs if unexpected situations affect their coursework.
Clear communication and early outreach help us work together to find appropriate solutions.
1. What happens if I miss a deadline?
If you miss a deadline, please contact your instructor as soon as possible and include the Student Affairs Office ([email protected]) in your email.
Faculty and Student Affairs will review the situation and guide you on the appropriate next steps.
Timely communication helps instructors determine whether options such as late submission or other accommodations may be available.
2. Can I submit work late?
Late submissions are not automatically accepted. However, instructors may allow late submissions when appropriate, particularly if students communicate in advance or if unexpected circumstances occur.
Depending on the course policy, a late submission penalty may apply.
Students are always encouraged to reach out early so instructors can help determine available options.
3. What is considered an emergency?
An emergency is an unexpected situation that prevents you from completing your work on time.
Examples may include illness, urgent family matters, or other unforeseen events.
If an emergency occurs, please notify your instructor as soon as possible. In some cases, reasonable documentation may be requested to support the request.
4. Can I request an extension?
Yes. Students may request an extension by contacting their instructor before the assignment deadline whenever possible.
If approved, the instructor will provide a new deadline. Extension decisions are made at the instructor’s discretion based on course policies and the circumstances presented.
5. How many times can an assignment or quiz be reopened?
If a student encounters a technical issue or another valid circumstance, they may request that an assignment or quiz be reopened.
General guidelines are:
- First reopen request – typically approved
- Second reopen request – may be approved depending on the circumstances
- Additional reopen requests – may require review by the instructor and Student Affairs
Students requesting additional reopen attempts may be asked to provide a brief explanation so the instructor can determine the most appropriate academic solution.
All reopen requests should be emailed to the instructor with the Student Affairs Office ([email protected]) included in CC.
6. Can I submit assignments by email?
Assignments should normally be submitted through Moodle to ensure proper grading records and course tracking.
If you experience technical difficulties with Moodle, please contact your instructor and Student Affairs ([email protected]) for assistance.
7. Are all activities eligible for late submission?
Some course activities, such as discussions or preparatory work, support real-time learning and may not be eligible for late submission.
These policies will be explained in the course syllabus or on Moodle. If you have questions, please contact your instructor for clarification.
8. How do I check my grades?
Grades are recorded in Moodle. Students should check Moodle regularly to monitor their academic progress.
If you have questions about a grade, your instructor can provide clarification regarding grading criteria and feedback.
9. Can I ask for a grade change?
Yes. If you believe a grade may require review, you may contact your instructor within two weeks of the grade being posted.
After this period, grades are generally considered final. This timeline helps ensure fairness and timely resolution of grade questions.
10. What if I am allowed to resubmit an assignment?
If resubmission is permitted, your instructor will review the updated work after all on-time submissions have been graded.
This process helps maintain fairness for students who submitted their work by the original deadline.
11. Why do I need to activate Moodle notifications?
Student Support
Windsor University encourages students to communicate with their instructors and the Student Affairs Office ([email protected]) if they experience challenges that affect their academic progress.
Our goal is to support student success while maintaining clear academic standards. When unusual situations arise, Student Affairs can help review the circumstances and guide students toward appropriate solutions.