windsor university logo

Refund Policy

Refund policy

At Windsor University, we are committed to fairness and transparency. The refund policy explains how tuition refunds are handled when students cancel or withdraw from courses in our MBA programs.

Policy Purpose

The refund policy ensures that students understand their rights and responsibilities when requesting a refund. It explains how refunds are calculated, which fees are non-refundable, and the steps required to submit a request.

Who Is Eligible for a Refund?

Students may qualify for a tuition refund if:

  • They submit an official written request to cancel or withdraw.
  • The request is received before or during the course term.
  • They have not completed more than the allowed percentage of the course.

⚠️ Note: Simply not attending a class or not logging in does not count as an official withdrawal.

Program Term Structures

  • Standard MBA Program → Courses are delivered over 11–16 weeks.
  • Accelerated 12-Month MBA Program → Courses are delivered over a 9-week term.

Key Definitions

  1. Cancellation → Withdrawing before the course begins and before participating in any academic activity.
  2. Withdrawal → Exiting a course after it begins, once the student has participated in at least one academic activity (e.g., logging in, submitting work, or attending a session).

Refund Schedules

Standard MBA (11–16 Week Courses)

Week of Withdrawal % Refund of Tuition (excluding fees)
Week 1
80%
Week 2
70%
Week 3
60%
Week 4
50%
Week 5
40%
Week 6
30%
Week 7
20%
Week 8
10%
Week 9 or later
0%

Accelerated MBA (9-Week Courses)

Week of Withdrawal % Refund of Tuition (excluding fees)
Week 1
80%
Week 2
60%
Week 3
40%
Week 4
20%
Week 5 or later
0%

📤 How to Request a Refund

  1. Write to [email protected] with your cancellation or withdrawal request.
  2. The date your email is received is considered your official withdrawal date.
  3. Refunds are processed within 30 calendar days of this date.

Non-Refundable Fees

Certain fees are non-refundable and will be deducted from any eligible refund:

  • Application & Registration Fees → Non-refundable, not exceeding 20% of tuition or $200 (whichever is less).
  • Library & Technology Service Fees → Non-refundable as specified in the enrollment agreement.

📊 Example for Refund Policy Calculation

Suppose a student pays:

  • Tuition = $1,000
  • Application Fee = $50
  • Registration Fee = $50
  • Library Service Fee = $25

The student withdraws during Week 1 of a standard MBA course:

  • Tuition refund = $1,000 × 80% = $800
  • Windsor retains: $50 + $50 + $25 = $125
  • Final refund = $675

Windsor University is committed to ensuring clarity, consistency, and fairness in the handling of all student refunds.

Windsor University operates under licensure from the Higher Education Licensure Commission. Institutional policies, including tuition refund procedures, are designed to comply with applicable District of Columbia higher education regulations